To operate StartKaro we collect the information you provide — your name, email address, profile details, and the content and media you post — along with limited technical data such as a device push token used to deliver notifications. We use this to run the service: authentication, your profile and posts, messaging, and notifications.
We also collect usage and product-analytics data to understand how StartKaro is used and to improve it — for example the screens and pages you view, actions such as posting or searching, your approximate active time, and device and app information. This includes session recordings of app and website usage. Sensitive content — direct messages, email addresses, and text you type into fields — is masked in these recordings.
We do not sell or rent your personal data, and we do not use it for third-party advertising. We rely on a small set of processors to operate and improve the service — MongoDB Atlas (database), Vercel and Vercel Blob (hosting and media storage), Resend (transactional email), Pusher (real-time messaging), Expo (push notifications), and PostHog (product analytics and session replay) — each processing data only as needed. Some of these processors, including PostHog, process data on servers in the United States. Data is encrypted in transit.
To access, correct, or delete your data, use in-app account deletion (below) or write to hi@startkaro.io.